Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox crashes

  • 2 răspunsuri
  • 4 au această problemă
  • 15 vizualizări
  • Ultimul răspuns de FredMcD

more options

hi. When I open the page, Firefox closes or crash reporter window opens firefox= v53.0.3 (x64) flashplayer= 25.0.0.171


crash id: Crash ID: bp-f05f7165-32e2-4eb1-ae70-458761170602 Crash ID: bp-ef365464-0f54-40d5-a4ac-374821170603 Crash ID: bp-e91f1dc8-1135-40b2-9c2e-ee7831170602


thanks

hi. When I open the page, Firefox closes or crash reporter window opens firefox= v53.0.3 (x64) flashplayer= 25.0.0.171 ---------------------------------------------------- crash id: Crash ID: bp-f05f7165-32e2-4eb1-ae70-458761170602 Crash ID: bp-ef365464-0f54-40d5-a4ac-374821170603 Crash ID: bp-e91f1dc8-1135-40b2-9c2e-ee7831170602 ------- thanks

Toate răspunsurile (2)

more options

If not able to open Firefox then start Firefox in Safe Mode {https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode} by holding down the <Shift> key (Mac = Options key), and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

-> Open Mozilla's Plugin Check {http://www.mozilla.org/plugincheck/}

-> If you see a notice that you need to update Flash even after installing the latest Flash version, uninstall and reinstall Flash

-> Exit Safe Mode (close Firefox)

-> Open Firefox normally, check if issue is resolved.

If issue not resolved then, check if the info provided in the link below applies to you (if so, you can open Firefox in Safe Mode and follow the instructions given therein):

https://support.mozilla.org/en-US/kb/adobe-flash-protected-mode-firefox

Hope this helps!

more options

Each report shows a different version of Firefox. What's with this?