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My email printouts show the time one hour later than it is. I am in Arizona. We do not change our clocks, ever. How can I fix this?

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MaPT
MaPT
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Ever since Daylight Savings went into effect this year, my email printouts are timed one hour later than the time I printed the email. AOL is my provider and have gone over this with them. It is not an AOL problem. My system's clock is set correctly and is verified with my cell phone's time. The received date and time stamp for an email itself is correct. It is the time the email is printed that is wrong. This is the time at the bottom of the printed page that is off by one hour. Example: I print my email at 4:00 p.m. The time printed on the bottom of the page is 5:00 p.m. How can I fix this?

Also, why is there now a comma between the date and the time when the date and time is printed on the bottom of my emails? How can I remove the comma? AOL is not involved with this. The user should have the option if they want the comma or not. If separation is an issue for some people, just add an extra space for two spaces to separate the date from the time. It was OK before...why change it now without the option for the user to have things look the way they want it to look? In Page Setup for the Margins/Header & Footer, it should give us this layout option.

Thank you.

Ever since Daylight Savings went into effect this year, my email printouts are timed one hour later than the time I printed the email. AOL is my provider and have gone over this with them. It is not an AOL problem. My system's clock is set correctly and is verified with my cell phone's time. The received date and time stamp for an email itself is correct. It is the time the email is printed that is wrong. This is the time at the bottom of the printed page that is off by one hour. Example: I print my email at 4:00 p.m. The time printed on the bottom of the page is 5:00 p.m. How can I fix this? Also, why is there now a comma between the date and the time when the date and time is printed on the bottom of my emails? How can I remove the comma? AOL is not involved with this. The user should have the option if they want the comma or not. If separation is an issue for some people, just add an extra space for two spaces to separate the date from the time. It was OK before...why change it now without the option for the user to have things look the way they want it to look? In Page Setup for the Margins/Header & Footer, it should give us this layout option. Thank you.

Toate răspunsurile (3)

Shadow110
Shadow110
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Guess will get you started : https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox

https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

original solution for a problem like yours was to change location to Bogota Columbia as it does not have Savings Time and guess was in the same longitude as him.

You will have to go through these and have a read and to try things out.

Did you check the Header and Footer setting in the print options (page setup)?

You may need to reset the print prefs. http://kb.mozillazine.org/Problems_printing_web_pages

Please let us know if this solved your issue or if need further assistance.

MaPT
MaPT Deținătorul întrebării
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The links are on how to layout a printed page. There was no information about changing the time so the printed time on the bottom of an email page is the correct time. Example: I print my email at 4:00 p.m. That printout shows 5:00 p.m. as to when I printed it. It is one hour later. Technically, it is printing Mountain Time; however, Arizona does not change its time. I never had this problem before. During Daylight Savings, we are equal to California (PDT). My computer or system's clock is working perfectly fine and is set to my time zone.

the-edmeister
the-edmeister
  • Moderator
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Firefox uses the Windows10 time for what gets printed. It sounds like your operating system maybe using Daylight time and that is why Firefox off by an hour.

AFAIK, Mountain time is universal in Windows for the change from Standard time to Daylight Savings time each spring and the change beck in the fall. The user needs to compensate for specific locales that don't observe Daylight Saving time or the user needs to turn that feature off in Windows - I'm not sure if Windows compensates for localized differences from the norm without a little help from the user.

My suggestion is to visit a Windows support forum for help with that or see the Microsoft Windows support website for assistance.