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Local folders have disappeared after a migration

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  • 1 are această problemă
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  • Ultimul răspuns de Zenos

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Hello,

I was running windows 7 and Thunderbird just fine. Thunderbird was handling 4 separate mail IDs and local folders. The computer died, but the hard disk is still good and available.

I bought a new Windows 10 system, installed, started and did not configure Thunderbird. I copied the entire c:/user_name/appdata/roaming/thunderbird/profiles/xxxxxxxx.default profile from the old Windows 7 system, copied it over to the same location in the new Windows 10 system and modified the profiles.ini file to point to the that directory.

Thunderbird email works just fine and displays all the remote folders; those that exist under each email ID. But the local folders have disappeared except for TRASH and OUTBOX, both empty. I have checked the xxxxxxxx.default/MAIL directory and there are folders for each of the 4 email IDs but no LOCAL FOLDER.

My wife tells me that there were issues many years ago with a migration and lost local folders on the Windows 7 system and that they were eventually recovered. But I'm wondering if the local folders might not have been put into a location outside of the xxxxxxxx.default profile and Thunderbird pointed to that location. Is there a path statement that Thunderbird uses to specify the LOCAL FOLDERS location?

I am including the "LOCAL FOLDERS" lines from prefs.js file and the Thunderbird basic config.

prefs.js user_pref("mail.accountmanager.localfoldersserver", "server2"); user_pref("mail.server.server2.directory", "C:\\Users\\Jack\\Mail\\Local Folders"); user_pref("mail.server.server2.directory-rel", "[ProfD]../../../../../Mail/Local Folders"); user_pref("mail.server.server2.hostname", "Local Folders"); user_pref("mail.server.server2.name", "Local Folders");

user_pref("mail.account.account2.server", "server2"); user_pref("mail.accountmanager.accounts", "account1,account2,account3,account4,account5"); user_pref("mail.accountmanager.localfoldersserver", "server2"); user_pref("mail.append_preconfig_smtpservers.version", 2);


Application Basics

   Name: Thunderbird
   Version: 52.2.1
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1
   Profile Folder: Open Folder
             (Local drive)
   Application Build ID: 20170622064432
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.suddenlink.net:995, SSL, passwordCleartext
     OUTGOING: , smtp.suddenlink.net:587, plain, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
   account4:
     INCOMING: account4, , (imap) imap.gmail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
   account5:
     INCOMING: account5, , (pop3) pop.gmail.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
Hello, I was running windows 7 and Thunderbird just fine. Thunderbird was handling 4 separate mail IDs and local folders. The computer died, but the hard disk is still good and available. I bought a new Windows 10 system, installed, started and did not configure Thunderbird. I copied the entire c:/user_name/appdata/roaming/thunderbird/profiles/xxxxxxxx.default profile from the old Windows 7 system, copied it over to the same location in the new Windows 10 system and modified the profiles.ini file to point to the that directory. Thunderbird email works just fine and displays all the remote folders; those that exist under each email ID. But the local folders have disappeared except for TRASH and OUTBOX, both empty. I have checked the xxxxxxxx.default/MAIL directory and there are folders for each of the 4 email IDs but no LOCAL FOLDER. My wife tells me that there were issues many years ago with a migration and lost local folders on the Windows 7 system and that they were eventually recovered. But I'm wondering if the local folders might not have been put into a location outside of the xxxxxxxx.default profile and Thunderbird pointed to that location. Is there a path statement that Thunderbird uses to specify the LOCAL FOLDERS location? I am including the "LOCAL FOLDERS" lines from prefs.js file and the Thunderbird basic config. prefs.js user_pref("mail.accountmanager.localfoldersserver", "server2"); user_pref("mail.server.server2.directory", "C:\\Users\\Jack\\Mail\\Local Folders"); user_pref("mail.server.server2.directory-rel", "[ProfD]../../../../../Mail/Local Folders"); user_pref("mail.server.server2.hostname", "Local Folders"); user_pref("mail.server.server2.name", "Local Folders"); user_pref("mail.account.account2.server", "server2"); user_pref("mail.accountmanager.accounts", "account1,account2,account3,account4,account5"); user_pref("mail.accountmanager.localfoldersserver", "server2"); user_pref("mail.append_preconfig_smtpservers.version", 2); Application Basics Name: Thunderbird Version: 52.2.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1 Profile Folder: Open Folder (Local drive) Application Build ID: 20170622064432 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.suddenlink.net:995, SSL, passwordCleartext OUTGOING: , smtp.suddenlink.net:587, plain, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true account4: INCOMING: account4, , (imap) imap.gmail.com:993, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true account5: INCOMING: account5, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true

Soluție aleasă

That's pretty much why we advise against doing this. It rarely gives any benefit and frequently causes a lot of grief.

As the original poster, you can and should close this thread.

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Toate răspunsurile (2)

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Well, this is embarrassing.

I looked at the questions I had posted several years earlier and there was the solution. I had put the LOCAL FOLDERS outside of the xxxxxxxx.default profile and had pointed the "tools - account settings" to that folder. And promptly forgot about it. Once I corrected that it works just fine.

Please close this issue

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Soluție aleasă

That's pretty much why we advise against doing this. It rarely gives any benefit and frequently causes a lot of grief.

As the original poster, you can and should close this thread.

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