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Opening sent mail attachments as nsmail.tmp

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CashIT
CashIT
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I have someone that has to go back into their Sent mail a lot to look at attachments they sent. When they try to open the attachment in their Sent mail it comes up as nsmail.tmp. Why is that?

I have someone that has to go back into their Sent mail a lot to look at attachments they sent. When they try to open the attachment in their Sent mail it comes up as nsmail.tmp. Why is that?

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Matt
Matt
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nsmail.tmp is the name of the file created in the temp folder when you click send.

My guess is they are using an anti virus that is simply too aggressive.

Does it have an entry here? https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

CashIT
CashIT Deținătorul întrebării
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Matt said

nsmail.tmp is the name of the file created in the temp folder when you click send. My guess is they are using an anti virus that is simply too aggressive. Does it have an entry here? https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

They have McAfee installed. I'll do the things it says and give you an update.

CashIT
CashIT Deținătorul întrebării
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Matt said

nsmail.tmp is the name of the file created in the temp folder when you click send. My guess is they are using an anti virus that is simply too aggressive. Does it have an entry here? https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

I disabled everything in McAfee and I'm still having the same issue.