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how to fix exception breakpoint error?

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zennyboy
zennyboy
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After updating to the latest firefox version, 'exception breakpoint error' message pops up and am unable to access any webpages using firefox. I'm unable to upload screenshot in this request form for some strange reason, available upon request. Please contact me.

After updating to the latest firefox version, 'exception breakpoint error' message pops up and am unable to access any webpages using firefox. I'm unable to upload screenshot in this request form for some strange reason, available upon request. Please contact me.

Toate răspunsurile (4)

zennyboy
zennyboy Deținătorul întrebării
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see attached error screenshot

Shadow110
Shadow110
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Well that error code is a OS problem and not necessarily a Firefox issue. http://www.blogtechtips.com/2015/12/16/exception-breakpoint-0x80000003/ You could try this guys solution.

You can try this : https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help and also see if there is a Crash Report : https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support If so please send.

If it is a OS issue these commands may help you : 1. Repair System Registry and Files

(FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)

To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files

Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions. (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)

Windows 10 To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue.

Suggest the last after running any reg cleaner program as no point in breaking it after fixing it.

Reboot after SFC or DISM.

Please let us know if this solved your issue or if need further assistance.

zennyboy
zennyboy Deținătorul întrebării
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Tried the top 2 solutions, error still pops up.

Not too confident with the 3rd solution of OS commands.

smorele
smorele
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Can you reproduce in safe mode? Troubleshoot Firefox issues using Safe Mode

If you do not reproduce then it could be an obsolete module which occurs this bug.