Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

help me get rid of bing, please!

more options

I have reset Firefox and tried everything else, including getting rid of anything with bing in it, but every time I log on to Firefox, bing is my default search engine, and I HATE bing. Please, someone, help me get rid of it!

I have reset Firefox and tried everything else, including getting rid of anything with bing in it, but every time I log on to Firefox, bing is my default search engine, and I HATE bing. Please, someone, help me get rid of it!

Soluție aleasă

If you notice that the default search engine changes to "Bing Search Engine" instead of "Bing", focus on the program folder infection section of cor-el's reply (associated with Web Companion).

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options

You can check for recently installed suspicious or unknown extensions., start with extensions that have search or incognito in their name.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

This could be an issue caused by AdAware or Web Companion from Lavasoft.

You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in this location, any other file found here is suspicious.

C:\Program Files\Mozilla Firefox\defaults\pref\
C:\Program Files (x86)\Mozilla Firefox\defaults\pref\

You can look for a file named dsengine.cfg in the main Firefox program folder.

C:\Program Files\Mozilla Firefox\
C:\Program Files (x86)\Mozilla Firefox\

Delete the dsengine.js and dsengine.cfg files when present.


Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.


https://support.kaspersky.com/viruses/utility

See also:

more options

Soluție aleasă

If you notice that the default search engine changes to "Bing Search Engine" instead of "Bing", focus on the program folder infection section of cor-el's reply (associated with Web Companion).