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I uninstalled Firefox Nightly and lost all images downloaded to my phone with the browser, why?

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This happened when I uninstalled Firefox to install Nightly when regular Firefox started crashing a lot. I didn't think much of it at the time, but when I uninstalled Nightly when it was crashing constantly ANY image I downloaded to my phone while nightly was installed is GONE.

Completely erased from the folders. Re-downloading Nightly didn't fix it, though I didn't expect it would. Why does this happen? How can I fix it?

This happened when I uninstalled Firefox to install Nightly when regular Firefox started crashing a lot. I didn't think much of it at the time, but when I uninstalled Nightly when it was crashing constantly ANY image I downloaded to my phone while nightly was installed is GONE. Completely erased from the folders. Re-downloading Nightly didn't fix it, though I didn't expect it would. Why does this happen? How can I fix it?

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Hi

Unfortunately, I do not think you will be able to recover them. Data stored within the application will be deleted when the application is removed unless the files have been exported to another folder or SD card in your device.