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I completed the 'Backup and Restore' instructions from the web site without success. My bookmark folders are still empty. Please restore from your terminals. .

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ibe1ken
ibe1ken
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My bookmarks disappeared from my folders and I can not recover them from history or backup and restore as directed by the support instructions.

My bookmarks disappeared from my folders and I can not recover them from history or backup and restore as directed by the support instructions.

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WestEnd
WestEnd
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What was the link of the instructions you followed?

FredMcD
FredMcD
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Were you talking about Mozilla sync or Xmarks Bookmark Sync?

cor-el
cor-el
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If you use Sync then best is to disconnect Sync while troubleshooting the bookmarks issues.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.