Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

New printer gets a code 30, "printer not activated" driver installation is good

  • 3 răspunsuri
  • 2 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de twinsmom

twinsmom
twinsmom
more options

I have uninstalled all software and support stuff for an HP printer and set up Epson Workforce 3720 successfully. Driver and preferences are successful. Print test is good. However, I am unable to print due to code 30 "printer not activated". All I can find online is that Firefox sometimes has Code 30 because of Epson incompatibility? Suggestion is to switch to Internet Explorer whenever I want to print. Is that really necessary and, if so, how to I do it. I really need to get some documents printed.

I have uninstalled all software and support stuff for an HP printer and set up Epson Workforce 3720 successfully. Driver and preferences are successful. Print test is good. However, I am unable to print due to code 30 "printer not activated". All I can find online is that Firefox sometimes has Code 30 because of Epson incompatibility? Suggestion is to switch to Internet Explorer whenever I want to print. Is that really necessary and, if so, how to I do it. I really need to get some documents printed.

Soluție aleasă

And did you delete any HP folder or use a cleaner program like CCleaner to make sure all HP software printer was gone? I sounds like a printer software conflict is going. Before installing any new replacement printer it's best to make sure all previous printer software/driver are cleanout before loading a new printer. So at this point this is a Printer driver issue and not really related to FF Browser.

Citește acest răspuns în context 👍 2

Toate răspunsurile (3)

WestEnd
WestEnd
more options

Soluție aleasă

And did you delete any HP folder or use a cleaner program like CCleaner to make sure all HP software printer was gone? I sounds like a printer software conflict is going. Before installing any new replacement printer it's best to make sure all previous printer software/driver are cleanout before loading a new printer. So at this point this is a Printer driver issue and not really related to FF Browser.

the-edmeister
the-edmeister
  • Moderator
more options

In Firefox when you do (Ctrl + P) to activate printing is that Epson Workforce 3720 Printer selected in the Name box in "native Print dialog" ?

twinsmom
twinsmom Deținătorul întrebării
more options

Thank you. Problem solved.