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GeorgesWare
GeorgesWare
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I add a new account, it appears correctly in the left hand column and works correctly. But soon after it vanishes from that list and I find that it has been transferred to the Local Folders. I can see it there with all it's details but can not use it to send mail or read. Why was it moved and how can I get it back to the main list?

Georges

I add a new account, it appears correctly in the left hand column and works correctly. But soon after it vanishes from that list and I find that it has been transferred to the Local Folders. I can see it there with all it's details but can not use it to send mail or read. Why was it moved and how can I get it back to the main list? Georges

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Sounds like you have created a deferred account more commonly known as Global Inbox.

In this instance, the pop mail account will not appear in list because it has been set up to use 'Local Folders' instead.

  • Right click on 'Local Folders' mail account and select 'Settings'

The Account Settings' window will open.

  • In left pane locate the pop mail account name and click on 'Server Settings' for that account.

On right side under 'Message Storage' area:

  • click on 'Advanced...' button
  • select 'Inbox for this account'
  • click on 'OK'
  • In left pane select 'Copies & Folders' for pop mail account
  • Check all the details are using the correct account and not 'Local Folders'
  • In left pane select 'Junk Settings' for pop mail account
  • Check all the details are using the correct account and not 'Local Folders'
  • click on 'OK'

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