Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Since upgrading to FF 66 Netflix videos don't play.

  • 3 răspunsuri
  • 1 are această problemă
  • 17 vizualizări
  • Ultimul răspuns de HLMSPL

HLMSPL
HLMSPL
more options

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

Soluție aleasă

Do you have history to be remembered?

Citește acest răspuns în context 👍 1

Toate răspunsurile (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Soluție aleasă

Do you have history to be remembered?

HLMSPL
HLMSPL Deținătorul întrebării
more options

TyDraniu said

Do you have history to be remembered?

I had History disabled. After reading your question I enabled it and restarted FF. NF videos are playing properly now. Thank you!

Modificat în de HLMSPL

HLMSPL
HLMSPL Deținătorul întrebării
more options

p.s. it seems odd that Remember History has to be enabled for this. I seem to remember having it disabled in pre-66 releases. Maybe I'm wrong. :) Thanks again.

Modificat în de HLMSPL