Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

why studies check box not stay checked

more options

I check the studies box, shut down firefox and it is unchecked when I look again

I check the studies box, shut down firefox and it is unchecked when I look again

Soluție aleasă

Hi afh19, if you already got the update to Firefox 66.0.4 that was released yesterday, then you should not need to enable studies to re-enable your add-ons. To make sure you have the update, see: Update Firefox to the latest release.

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options

Please type about:config into your address bar, press enter. Then, search for "app.normandy.enabled". Make sure it says "True".

Then enable studies and check for updates to Firefox

more options

Soluție aleasă

Hi afh19, if you already got the update to Firefox 66.0.4 that was released yesterday, then you should not need to enable studies to re-enable your add-ons. To make sure you have the update, see: Update Firefox to the latest release.