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Why are most of my toolbar bookmarks display image of world instead of logo that represents the website?

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MicheleLaw
MicheleLaw
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The icon that represents each website is not displayed for most of my toolbar bookmarks. See image. You will notice that I've highlighted Neoserra, which is the only icon displayed. Everything else only displays a globe. How do I get them to display the correct icon?

The icon that represents each website is not displayed for most of my toolbar bookmarks. See image. You will notice that I've highlighted Neoserra, which is the only icon displayed. Everything else only displays a globe. How do I get them to display the correct icon?

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FredMcD
FredMcD
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What theme are you using?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
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Sounds like a problem with the favicons.

You didn't use this profile with an older Firefox version?

Do the favicons reappear when you click a bookmark to open the link in a tab?

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite then remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.