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Thunderbird - Add On difficulty

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  • 1 are această problemă
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  • Ultimul răspuns de Stans

john.suckling
john.suckling
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I have installed Thunderbird and it receives and sends e-mails as expected. I wish to use the Add On Mail Merge but when I try to download Mail Merge McAfee finds a virus. Details in attachment.

Question - How can I get a virus free Mail Merge Add On?

I have installed Thunderbird and it receives and sends e-mails as expected. I wish to use the Add On Mail Merge but when I try to download Mail Merge McAfee finds a virus. Details in attachment. Question - How can I get a virus free Mail Merge Add On?
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Soluție aleasă

If you are downloading it from the official Mozilla add-on repository, then this is a false positive or overzealous antivirus protection and the file is not truly infected with a virus. As you can see, the threat name says "Suspect". Some detection rule in your AV program is responsible for this. A quick search here https://community.mcafee.com/ suggests it's a "TIEM" rule in effect. You're better off asking there how to change the responsible rule or add an exclusion for the suspected file.

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Toate răspunsurile (1)

Stans
Stans
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Soluție aleasă

If you are downloading it from the official Mozilla add-on repository, then this is a false positive or overzealous antivirus protection and the file is not truly infected with a virus. As you can see, the threat name says "Suspect". Some detection rule in your AV program is responsible for this. A quick search here https://community.mcafee.com/ suggests it's a "TIEM" rule in effect. You're better off asking there how to change the responsible rule or add an exclusion for the suspected file.