Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Email links

  • 6 răspunsuri
  • 1 are această problemă
  • 11 vizualizări
  • Ultimul răspuns de FredMcD

more options

Links in emails do not work. If Firefox doesn't fix this I'll have to switch to another browser. Too much information comes in email these days. I've tried that "mail to" fix, which makes no sense, and didn't fix it anyway.

Links in emails do not work. If Firefox doesn't fix this I'll have to switch to another browser. Too much information comes in email these days. I've tried that "mail to" fix, which makes no sense, and didn't fix it anyway.

Soluție aleasă

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

Citește acest răspuns în context 👍 0

Toate răspunsurile (6)

more options

terrykirkpatrick said

I've tried that "mail to" fix . . .

What are you talking about?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

I kept getting this in searhes: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

It clearly isn't about my problem.

Yes, in safe mode the problem seems to go away. Now what?

more options

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

more options

Thank you. I'll give it a shot. Appreciate your help.

more options

Looks as though it was the Google Container.

more options

Soluție aleasă

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.