Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Microsoft 365 folders not appearing in Inbox?

  • 2 răspunsuri
  • 1 are această problemă
  • 16 vizualizări
  • Ultimul răspuns de dbingham3

dbingham3
dbingham3
more options

I am trying to use Thunderbird to transfer my emails from my Microsoft 365 (formerly Office 365) account to a new email provider. The problem I am running into is that my folders don't appear under my Inbox for my Microsoft 365 account.

I have tried adding the account then restarting Thunderbird as well as removing then re-adding the account. I have also tried just walking away in case it was just a matter of slow loading.

What can I do to fix this?

I am trying to use Thunderbird to transfer my emails from my Microsoft 365 (formerly Office 365) account to a new email provider. The problem I am running into is that my folders don't appear under my Inbox for my Microsoft 365 account. I have tried adding the account then restarting Thunderbird as well as removing then re-adding the account. I have also tried just walking away in case it was just a matter of slow loading. What can I do to fix this?

Soluție aleasă

If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Soluție aleasă

If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

dbingham3
dbingham3 Deținătorul întrebării
more options

sfhowes said
If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

You're a genius. Thank you!