Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Can't change Firefox Account password

  • 2 răspunsuri
  • 2 au această problemă
  • 9 vizualizări
  • Ultimul răspuns de denholm.hsun

alex190
alex190
more options

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same. I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Toate răspunsurile (2)

alex190
alex190 Deținătorul întrebării
more options

I've also tried starting Firefox in Safe Mode.

denholm.hsun
denholm.hsun
more options

I also have a similar question. I enter the correct old password and new passwords but there is always a message which said the old password is incorrect. But it's certainly ture. Because I can use it to sign in.