Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

'Purge' popup

  • 2 răspunsuri
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de Wayne Mery

tiger-rka07
tiger-rka07
more options

Gentlemen:

Since the last Thunderbird update, I am CONSTANTLY getting this popup: The messages you have deleted can be purged from disk. This operation will save about 327 MB of disk space. Select the option below to let Thunderbird do this automatically without asking you. PLEASE, I don't EVER want to see this popup message again. I have my Trash totally under control and this thing is driving me crazy!

Thank you for your assistance

Robert

Gentlemen: Since the last Thunderbird update, I am CONSTANTLY getting this popup: ''The messages you have deleted can be purged from disk. This operation will save about 327 MB of disk space. Select the option below to let Thunderbird do this automatically without asking you''. PLEASE, I don't EVER want to see this popup message again. I have my Trash totally under control and this thing is driving me crazy! Thank you for your assistance Robert

Toate răspunsurile (2)

День сумо
День сумо
more options

Hello there Tiger Rka07. We have read your message. We try to help you.

When mentioning a pop-up, something will indeed be asked to execute or as a mention a warning. To see if something went wrong when this pop up appears.

You can compress individual folders manually.

Right click on the folder in the folder pane and select 'compact' The folders that usually need this the most are 'Inbox', 'Drafts' and 'Junk'. see if this method helps and if the pop entry disappears.




Greetings Firefox volunteer.

Modificat în de День сумо

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

I'm not sure that the last response actually addresses your issue. Hopefully the following will...

The prompt you received does NOT touch your Trash.

The process it is asking to proceed is normal maintenance, which for various reasons still offers the user an opportunity to cancel in case the timing is bad. But it is not intended that users should forever click cancel.

The recommended response is to mark the checkbox, and then click proceed.

Unfortunately the current language of the dialog is confusing. Version 91 comes out in several weeks, in which the language of the compact dialog has been greatly improved. When you install version 91, if compact causes problems, please create a new support topic.