Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Trying to set up account

  • 3 răspunsuri
  • 1 are această problemă
  • 10 vizualizări
  • Ultimul răspuns de jnugent8

more options

My ISP is @tampabay.rr.com. When I attempt to set up Thunderbird manually (because the auto detect populates different information for the ISP other than .tampabay.rr.com) the system does not recognize the ISP name and auto detect settings. I've contacted the ISP. Their response is that it's a known Thunderbird issue.

My ISP is @tampabay.rr.com. When I attempt to set up Thunderbird manually (because the auto detect populates different information for the ISP other than .tampabay.rr.com) the system does not recognize the ISP name and auto detect settings. I've contacted the ISP. Their response is that it's a known Thunderbird issue.

Soluție aleasă

Click Manual config. in the account setup window and try these settings:

mail.brighthouse.com on 993, SSL/TLS, for the incoming IMAP, 587, STARTTLS for the outgoing SMTP; authentication = normal password, User Name = email address.

https://www.spectrum.net/support/internet/spectrum-email-server-settings/

If that doesn't work, try the same settings with mail.twc.com instead of mail.brighthouse.com.

Citește acest răspuns în context 👍 0

Toate răspunsurile (3)

more options

Soluție aleasă

Click Manual config. in the account setup window and try these settings:

mail.brighthouse.com on 993, SSL/TLS, for the incoming IMAP, 587, STARTTLS for the outgoing SMTP; authentication = normal password, User Name = email address.

https://www.spectrum.net/support/internet/spectrum-email-server-settings/

If that doesn't work, try the same settings with mail.twc.com instead of mail.brighthouse.com.

more options

I'm trying to set up on a laptop. On both suggestions, the retest is successful and "Done" becomes available, BUT the error unable to log in at the server probably wrong ... (everything)

more options

It didn't work earlier in the day, but I tried again and the "Done" was successful this time with mail.brighthouse.com