Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Unable to send message

  • 4 răspunsuri
  • 1 are această problemă
  • 5 vizualizări
  • Ultimul răspuns de pck24

more options

As of today I am unable to send any emails. I can receive okay.

68.6.0 (32 bit) OS Win 7 Ultimate, 32GB

I have 5 accounts each with different SMTP and not one will allow me to send.

The same configuration and accounts are also on a second computer and I can send from that PC without a problem. Settings are same. Copied from this PC to the other one. Nothing changed.

Compared SMTP with working computer so those are verified functional.

Server pings fine from all devices including android.

Things I tried that failed:

1. Safe mode all extensions off 2. Shut off Anti Virus 3. Turned off Firewall 4. Turned off VPN 5. Reboot

Before I mess with reinstall hope there is a known solution. If I do will download an older version.


As of today I am unable to send any emails. I can receive okay. 68.6.0 (32 bit) OS Win 7 Ultimate, 32GB I have 5 accounts each with different SMTP and not one will allow me to send. The same configuration and accounts are also on a second computer and I can send from that PC without a problem. Settings are same. Copied from this PC to the other one. Nothing changed. Compared SMTP with working computer so those are verified functional. Server pings fine from all devices including android. '''Things I tried that failed:''' 1. Safe mode all extensions off 2. Shut off Anti Virus 3. Turned off Firewall 4. Turned off VPN 5. Reboot Before I mess with reinstall hope there is a known solution. If I do will download an older version. --------------

Toate răspunsurile (4)

more options

and perhaps the most important bit of information of all. The error message is?

more options

The exact message error:

"Sending of the message failed"

A second window is not an error message but says "Assembling mail information" which would go on for eternity if I let it.

more options

When I close the error I get a second error.

"Unable to save your message as a draft. Sending of the message failed."

more options

Anyone?

It's getting worse. Cannot install some programs.

Permissions on temp directory no longer inherited cannot write file. I cannot seem to find a means to set permissions.

I created a new admin user but I cannot log in to that.

Ran more scans adding Windows Security Essentials. full scan found no malware.

That is for scans and not a sign of any virus or malware. This probably goes beyond Firefox problem.