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email no longer sending

  • 2 răspunsuri
  • 1 are această problemă
  • 24 de vizualizări
  • Ultimul răspuns de d.sevold

d.sevold
d.sevold
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I have contacted Shaw about my email not working now. I get a message about how I cannot send it due to encryption issues. Shaw states that I am not allowed to use third party providers, but it worked just fine for many years. I have not changed any settings that I am aware of at this time....Thanks

Below is the message that I receive:

Sending of the message failed. The Outgoing server (SMTP) shawmail.gv.shawcable.net does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)' to 'Password, transmitted insecurely'. If it used to work but now doesn't, you may be susceptible to getting your password stolen.

I have contacted Shaw about my email not working now. I get a message about how I cannot send it due to encryption issues. Shaw states that I am not allowed to use third party providers, but it worked just fine for many years. I have not changed any settings that I am aware of at this time....Thanks Below is the message that I receive: Sending of the message failed. The Outgoing server (SMTP) shawmail.gv.shawcable.net does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)' to 'Password, transmitted insecurely'. If it used to work but now doesn't, you may be susceptible to getting your password stolen.

Soluție aleasă

For the outgoing server, use mail.shaw.ca on port 587, STARTTLS security, authentication = normal password, User Name = part of address before @.

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sfhowes
sfhowes
  • Top 10 Contributor
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Soluție aleasă

For the outgoing server, use mail.shaw.ca on port 587, STARTTLS security, authentication = normal password, User Name = part of address before @.

d.sevold
d.sevold Deținătorul întrebării
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Thanks for your help!