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Thunderbird tries to Send email but can't because: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again.

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momdad1
momdad1
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Sending of the message failed. ERROR. "The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again.

Please help, I am at my wits end as this problem has been stressing me out for months. My email: momdad@shaw.ca

paul

Sending of the message failed. ERROR. "The message could not be sent because the connection to Outgoing server (SMTP) mail.shaw.ca was lost in the middle of the transaction. Try again. Please help, I am at my wits end as this problem has been stressing me out for months. My email: momdad@shaw.ca paul

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sfhowes
sfhowes
  • Top 10 Contributor
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Start with listing your settings: mail.shaw.ca on 587, STARTTLS, normal password, User Name = part of address before @. The password should be 'strong'. What is the antivirus and its email settings, and is a VPN in place?