Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Facebook not loading

  • 2 răspunsuri
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de Terry

more options

I am currently using facebook on firefox on my apple computer (mac os catalina 10.15.7) . It says firefox is up to date. For some reason facebook doesn't open and only a white page shows. I restarted firefox in safe mode and it still does not work. I cleared all history and cleared cookies. I restarted my computer. I am not a computer genius but is there anything else I can do to clear this issue?

Thanks

I am currently using facebook on firefox on my apple computer (mac os catalina 10.15.7) . It says firefox is up to date. For some reason facebook doesn't open and only a white page shows. I restarted firefox in safe mode and it still does not work. I cleared all history and cleared cookies. I restarted my computer. I am not a computer genius but is there anything else I can do to clear this issue? Thanks

Toate răspunsurile (2)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Beginning (IIRC) yesterday, I get a blank page when I first load the FB newsfeed. Clicking the reload button results in the page loading.