Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

trying to add a secondary email address to my Firefox Account

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

carolynperzan
carolynperzan
more options

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid. 

    I did this twice.  I checked that I entered the info correctly.  I entered the code within the 5-minute timeframe.  Both times I got the same message - the code is invalid.  It will not verify my secondary email address.  
   Very frustrating.
I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid. I did this twice. I checked that I entered the info correctly. I entered the code within the 5-minute timeframe. Both times I got the same message - the code is invalid. It will not verify my secondary email address. Very frustrating.

Soluție aleasă

Note that the actual time frame is a lot longer and is about 20 minutes.

Try to use a fresh login to the Firefox Account website.

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

Note that the actual time frame is a lot longer and is about 20 minutes.

Try to use a fresh login to the Firefox Account website.