We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird 102 update - no email content displayed

  • 3 răspunsuri
  • 5 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de drknow

more options

Thunderbird 102 updated last night. Program started up in the new format and downloaded messages but does not display any content in the message box; emails are completely blank. I can see emails new and old in the list for all accounts and folders but no content visible at all. Help!

Thunderbird 102 updated last night. Program started up in the new format and downloaded messages but does not display any content in the message box; emails are completely blank. I can see emails new and old in the list for all accounts and folders but no content visible at all. Help!

Toate răspunsurile (3)

more options

Also, running Thunderbird 102 on a Mac. Mojave ver 10.14.6.

more options

Win10 updated from 91.13.0 to 102.2.2 (32 bit) on 09/13/2022 and zero eMail displayed.

more options

I was able to recover after re-installing a new copy of Thunderbird 102.2.2 over the current installation. Then went to Help->'TroubleShoot Mode' and was able to see the mail. Next launch of Thunderbird had same problem. Again went to Help->'TroubleShoot Mode' only this time I selected "Reset toolbars and controls". Its been running fine since.

As an aside, @Toad-Hall had a suggestion to use a recent version of 'prefs.js' - Exit Thunderbird. - Rename 'prefs.js' to 'prefs.js.old' - Rename the 'prefs-x.js' (where x is the highest number and file has good size' ) to 'prefs.js' - Start Thunderbird. That gave me hope as I was able to search for messages until next launch.