Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Fonts not rendering correctly

  • 2 răspunsuri
  • 1 are această problemă
  • 20 de vizualizări
  • Ultimul răspuns de Jay Young

more options

Recently, I have been unable to read text on certain websites. I solved the problem by going to settings, and unckecing "allow websites to choose their own font". This broke google websites icons/buttons.

Following that, I disabled all plugins, uninstalled, purged, and reinstalled firefox to the latest version. Created a new clean profile, and nothing works.

The problem seems to be upon inspecting the code for gmail messages, "helvetica" is the font listed in the CSS, but I do not have this font installed on my system. I do have an ultra-condensed version which firefox chooses instead of using the font I selected in the settings menu.

Activating "troubleshooting mode" solves the problem. But I do not know what troubleshooting mode actually does! There must be more to this mode than removing all plugins and extensions, because I have already tried that.

If creating a new clean profile does not solve the problem, there must be some other configuration I am missing.

Please advise.

Photo attached, Firefox on left, Chrome on right.

TL;DR - Firefox chooses the wrong font to display when websites are allowed to choose their own font. Unchecking this box breaks most other websites button/icon control.

Recently, I have been unable to read text on certain websites. I solved the problem by going to settings, and unckecing "allow websites to choose their own font". This broke google websites icons/buttons. Following that, I disabled all plugins, uninstalled, purged, and reinstalled firefox to the latest version. Created a new clean profile, and nothing works. The problem seems to be upon inspecting the code for gmail messages, "helvetica" is the font listed in the CSS, but I do not have this font installed on my system. I do have an ultra-condensed version which firefox chooses instead of using the font I selected in the settings menu. Activating "troubleshooting mode" solves the problem. But I do not know what troubleshooting mode actually does! There must be more to this mode than removing all plugins and extensions, because I have already tried that. If creating a new clean profile does not solve the problem, there must be some other configuration I am missing. Please advise. Photo attached, Firefox on left, Chrome on right. TL;DR - Firefox chooses the wrong font to display when websites are allowed to choose their own font. Unchecking this box breaks most other websites button/icon control.
Capturi de ecran atașate

Toate răspunsurile (2)

more options

Try to install font using this file: download

more options

Great, that solves the missing font issue, but it does not solve the issue of WHY firefox doesn't use the fonts I choose when a system font doesn't exist.