Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Unable to delete IMAP folder

  • 3 răspunsuri
  • 0 au această problemă
  • 17 vizualizări
  • Ultimul răspuns de overthemoon

more options

I'm using the latest version of Thunderbird 115.2.0 (32-bit), and and cannot delete an additional folder that I have created. I've tried a right-click and choosing Delete, or highlighting and pressing Delete, and confirming the 'Are you sure' popup, but receive another popup which says that the folder does not exist. I tried deleting the relevant msf file in my Profile directory, but it just gets re-created when I re-start Thunderbird. It's not a problem, but why can't I delete it?

I'm using the latest version of Thunderbird 115.2.0 (32-bit), and and cannot delete an additional folder that I have created. I've tried a right-click and choosing Delete, or highlighting and pressing Delete, and confirming the 'Are you sure' popup, but receive another popup which says that the folder does not exist. I tried deleting the relevant msf file in my Profile directory, but it just gets re-created when I re-start Thunderbird. It's not a problem, but why can't I delete it?
Capturi de ecran atașate

Toate răspunsurile (3)

more options

My suggestion is to logon to website and delete first from there.

more options

I never thought of that, but still no luck!

more options

I logged in to Virgin Media and someone else on the Forum had exactly the same problem. At first, they couldn't figure it out, but then offered a try-out which worked.

The solution was: In webmail try the following workaround to deleted these folders: select a folder that cannot be deleted select ☰ > Add new folder and then Save; default folder name is fine for purpose of workaround select ☰ > Delete, to delete folder than previously could not be deleted, and Delete to confirm select Trash, then ☰ > Empty trash and Empty folder to confirm

After that, I was able to Delete the Folder from within Thunderbird.