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Need help with sending e-mails

  • 3 răspunsuri
  • 3 au această problemă
  • 5 vizualizări
  • Ultimul răspuns de christ1

d.b.hahn
d.b.hahn
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I can not send an e-mail. when I type in my message and try to send I receive a box on the screen that reads sending message in progress with a blue line that's moving from left to right but the message does not go out. after a short time that message will go away and I get a message that reads sending of the message failed. I don't know what to do to fix the problem. I have worked with my provider but they don't know what the problem is Hope someone there can corret this. thank you

I can not send an e-mail. when I type in my message and try to send I receive a box on the screen that reads sending message in progress with a blue line that's moving from left to right but the message does not go out. after a short time that message will go away and I get a message that reads sending of the message failed. I don't know what to do to fix the problem. I have worked with my provider but they don't know what the problem is Hope someone there can corret this. thank you

Toate răspunsurile (3)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

d.b.hahn
d.b.hahn Deținătorul întrebării
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My anti-virus is avast. I just tried to send an E-mail and it still is not solved

christ1
christ1
  • Top 25 Contributor
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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.