Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird Activity Monitor shows index processing stuck

  • 1 răspuns
  • 0 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de MarkCDN

MarkCDN
MarkCDN
more options

Problem Opening the Activity Manager is opened (Tools > Actvity Manager), then getting messages, the indexing process appears and remains stuck with no progress, never ending. In my case, stuck on some inbox (I have several accounts) at 15%.

I searched for a direct fix to find none, until I asked Google this question: "Why does Thunderbird index messages?"

The question gave this result: Title: Rebuilding the Global Database "[https://support.mozilla.org/en-US/kb/.../rebuilding-global-database]".

I saw that article referred to a global database file for Thunderbird. To rebuild it requires the deletion of the database file. I did that and the "stuck indexing" issue got fixed.

So here is the fix to this "stuck indexing issue" for Thunderbird.

FIX

  1. Close Thunderbird completely.
  2. Locate your Thunderbird Profile folder. It is usually at:

C:\Users\(User Name)\AppData\Roaming\Thunderbird\Profiles

  1. Locate this database file: "global-messages-db.sqlite" in each profile.
  2. Delete the database file. If you have several profiles, do the same in each one.
  3. Open Thunderbird
  4. Open Activity Manager, and shortly, Thunderbird will show itself indexing messages to rebuild the Global index. This time, it will complete. If it doesn't automatically start, click "Get Messages" and that should kickstart it.

Cause of issue? Likely a corrupt database file.

'''Problem''' Opening the Activity Manager is opened (Tools > Actvity Manager), then getting messages, the indexing process appears and remains stuck with no progress, never ending. In my case, stuck on some inbox (I have several accounts) at 15%. I searched for a direct fix to find none, until I asked Google this question: "Why does Thunderbird index messages?" The question gave this result: Title: Rebuilding the Global Database "[[https://support.mozilla.org/en-US/kb/rebuilding-global-database|https://support.mozilla.org/en-US/kb/rebuilding-global-database]]". I saw that article referred to a global database file for Thunderbird. To rebuild it requires the deletion of the database file. I did that and the "stuck indexing" issue got fixed. So here is the fix to this "stuck indexing issue" for Thunderbird. '''FIX''' # Close Thunderbird completely. # Locate your Thunderbird Profile folder. It is usually at: C:\Users\(User Name)\AppData\Roaming\Thunderbird\Profiles # Locate this database file: "''global-messages-db.sqlite''" in each profile. # Delete the database file. If you have several profiles, do the same in each one. # Open Thunderbird # Open Activity Manager, and shortly, Thunderbird will show itself indexing messages to rebuild the Global index. This time, it will complete. If it doesn't automatically start, click "Get Messages" and that should kickstart it. '''Cause of issue? ''' Likely a corrupt database file.

Toate răspunsurile (1)

MarkCDN
MarkCDN Deținătorul întrebării
more options

The link I gave is broken and there is no function here to edit my original post. Here is that link to that other support article (copy and paste it):

https://support.mozilla.org/en-US/kb/rebuilding-global-database