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Mozilla Thunderbird new version

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giselle pryer
giselle pryer
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The new version won't download. The donation screen comes up. Do you have to donate to download the new version? I need help to upgrade. The thunderbird logo keeps coming up and I can't easily access my emails.

The new version won't download. The donation screen comes up. Do you have to donate to download the new version? I need help to upgrade. The thunderbird logo keeps coming up and I can't easily access my emails.

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Wayne Mery
Wayne Mery
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Donating is not required.

I see you are on Windows 10. What is your current version, seen at Help > About?

If you are having trouble downloading Thunderbird, does updating from Help > About show an error?