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Ctrl + K causes email draft to become non-functional

  • 1 răspuns
  • 2 au această problemă
  • 5 vizualizări
  • Ultimul răspuns de Wayne Mery

Beth Lasser
Beth Lasser
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When I try to add a link by using Ctrl + K, the email draft essentially crashes. If I click on the email that I was writing, it dings/chimes. The email that was in progress is gone. It cannot be changed, does (did) not save as a draft, and cannot be closed.

Other aspects of Thunderbird continue to work, and I can write a new email. However, to get rid of the email that was in progress, I need to shut down the app. Restarting the computer does not get rid of the problem.

Any thoughts or suggestions?

When I try to add a link by using Ctrl + K, the email draft essentially crashes. If I click on the email that I was writing, it dings/chimes. The email that was in progress is gone. It cannot be changed, does (did) not save as a draft, and cannot be closed. Other aspects of Thunderbird continue to work, and I can write a new email. However, to get rid of the email that was in progress, I need to shut down the app. Restarting the computer does not get rid of the problem. Any thoughts or suggestions?

Toate răspunsurile (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Does it also happen if you have done Help > Troubleshoot Mode?