Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot connect to Spectrum outgoing server

  • 2 răspunsuri
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de jpdemers1

jpdemers1
jpdemers1
more options

Suddenly, I cannot send mail via Thunderbird. Settings are defaults, security is set to minimum, and I'm getting timed out errors from the outgoing server. Same issue with two different Macs (Mini and MB Air), both running Mac OS Sonoma. Changing ports has no effect. Can send mail from the same Spectrum account via my iPhone, and Spectrum's webmail works fine, so the problem seems to be a new incompatibility of Spectrum with either Thunderbird or Mac OS.

Suddenly, I cannot send mail via Thunderbird. Settings are defaults, security is set to minimum, and I'm getting timed out errors from the outgoing server. Same issue with two different Macs (Mini and MB Air), both running Mac OS Sonoma. Changing ports has no effect. Can send mail from the same Spectrum account via my iPhone, and Spectrum's webmail works fine, so the problem seems to be a new incompatibility of Spectrum with either Thunderbird or Mac OS.
Capturi de ecran atașate

Toate răspunsurile (2)

david
david
  • Top 10 Contributor
more options

Try this; -set outgoing server to mobile.charter.net on port 587 with SSL/TLS security or STARTTLS, and 'normal password' authentication. That is just a guess, as Spectrum settings are a common question here.

jpdemers1
jpdemers1 Deținătorul întrebării
more options

Thanks, but no joy with those settings either. Set up Apple's "Mail" app - or tried to - and could not get verified at all. Seems to be a MacOS thing, given that my iPhone continues to work just fine.

Modificat în de jpdemers1