Firefox needs over 100 GB of memory and always crashes
Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?
Toate răspunsurile (9)
You can get more details by visiting about:processes in the address bar (Shift+Esc).
Thanks, here it just shows me on the first level that Firefox (21480) uses a lot of GB, but neither the tabs nor the utilities or extensions are noticeable.
Do you have a lot of Firefox windows open?
Does it still happen in Troubleshoot Mode?
How much free space is there on the hard drive since I see these values in the System Details ?
memorySizeBytes: 34359738368 diskAvailableBytes: 56058642432
If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
- click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternately, you can open about:crashes via the location/address bar.
See "Viewing reports outside of Firefox":
@zeronight: no i don't and yes it still happens in troubleshoot mode
@cor-el
Many thanks for your inputs.
There are still 73 GB left on the hard drive.
Here you go with some recent crash report numbers: bp-c226ddbd-8ea2-4705-9a27-445ea0240312 bp-01eda940-4c25-480a-a503-29b160240312
Thank you for your help!
Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.
@zeroknight Many thanks! It does not happen in Developer Edition.
Could be a problem with storage or the quota manager.
You can check for issues with Storage (indexedDB).
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.