Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Updates

  • 2 răspunsuri
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Paul

more options

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do I get rid of these pop-ups???

Toate răspunsurile (2)

more options

Hey Jarro! These update popups are being triggered by NordVPN's Web Protection feature. We've all sent a bunch of reports to Nord telling them to fix but they still have not released a fix yet.

The current solution is this: Open NordVPN, click the Shield icon that's on the left side of the list of countries & cities. You will see a Threat Protection area. Find "Web Protection", click "Pause" or the toggle button to disable it. (Seeing the Pause or toggle button depends on what NordVPN version you have) When "Web Protection" is off, Firefox correctly checks for updates.

Screenshot (may look different depending on what version ya got):

more options

Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.