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Trying to insert a file from current explorer file document to a online web page for a doctor but instead see old Explorer data and message that shows 'Firefox symbol with note file upload'.

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I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

Modificat în de NoahSUMO

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It's hard to help with something we cannot see. Can you post a screenshot showing the issue? Does it happen with other sites like trying to attach a doc from your computer to an email?

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