Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I downloaded but it won't install, keeps asking for a password

  • 1 răspuns
  • 16 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

I am using Vista and I downloaded firefox. After download complete I clicked on run and a window popped up asking for administrator and password. It also had a button to switch to me and I did both but it won't install. Nothing happens.

I am using Vista and I downloaded firefox. After download complete I clicked on run and a window popped up asking for administrator and password. It also had a button to switch to me and I did both but it won't install. Nothing happens.

Toate răspunsurile (1)

more options

Just to be sure:
You did download Firefox from the official Mozilla site (http://www.mozilla.com/firefox/all.html) ?

Did you try to run the Firefox installer as Administrator via the right-click context menu ?

If you keep having problems then you may need to disable your anti-virus software temporarily.