Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I am unable to completly uninstall Master Password+ from Firefox 3.6.13

  • 1 răspuns
  • 2 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de TonyE

ardcsb
ardcsb
more options

When I try to completely uninstall Master Password+ and restart Firefox Ver 3.6.16 the Master Password+ still shows up on the add-on list and states that it will be removed after I restart Firefox. I have restarted Firefox and rebooted my computer without success.

When I try to completely uninstall Master Password+ and restart Firefox Ver 3.6.16 the Master Password+ still shows up on the add-on list and states that it will be removed after I restart Firefox. I have restarted Firefox and rebooted my computer without success.

Toate răspunsurile (1)

TonyE
TonyE
  • Moderator
more options

This may be caused is one of the files that stores details of installed extensions is corrupt. If one of those files is corrupt it can cause problems installing/uninstalling add-ons and can stop them from working. First follow the procedure in the "Corrupt extension files" section of the Unable to install add-ons (extensions or themes) article to delete those files, then try uninstalling the Master Password+ add-on. If you are still having problems, try the procedures shown in the Cannot remove an add-on (extension or theme) article.