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Firefox V4 will not remember Username nor Password

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Windows XP. When going into a Web Site, virginmedia.com I am not asked by Firefox V4 if I want my Username or Password to be remembered. Tools, Options, Security, - remember Passwords for sites - ticked. Saved Passwords - none shown. Exceptions - none shown. When I go into this Web Site in Internet Explorer V8 my Username and Password are remembered every time. When I first installed Firefox V4 my Username was remembered but never my Password. Now not even my Username is remembered.

Windows XP. When going into a Web Site, virginmedia.com I am not asked by Firefox V4 if I want my Username or Password to be remembered. Tools, Options, Security, - remember Passwords for sites - ticked. Saved Passwords - none shown. Exceptions - none shown. When I go into this Web Site in Internet Explorer V8 my Username and Password are remembered every time. When I first installed Firefox V4 my Username was remembered but never my Password. Now not even my Username is remembered.

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Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?

  • Websites remembering you and automatically log you in is stored in a cookie.
  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
  • In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
  • In Private Browsing - Use Firefox without saving history mode Firefox won't fill names and passwords automatically.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


Some sites like PayPal, Yahoo, Windows Live and bank sites use autocomplete="off" to prevent Firefox from saving and filling the name and the password.

If a site uses autocomplete="off" then look at this article for a bookmarklet to remove that autocomplete attribute and Firefox will offer to store the name and password.

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Thank you for reply. When I submit my Username and/or Password to a Website, Firefox does not ask me if I want these two to be remembered. thanks.