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when I click the ff icon it doesn't do anything...will not start

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  • 2 au această problemă
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  • Ultimul răspuns de blueskye0707

blueskye0707
blueskye0707
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Firefox will not work at all when I click the icon. I tried to reinstall and didn't work. There are no error messages.

Firefox will not work at all when I click the icon. I tried to reinstall and didn't work. There are no error messages.

Soluție aleasă

You could try starting Firefox in Safe Mode. This is a diagnostic mode you can use to test whether Firefox runs normally when your add-ons are temporarily disabled. You also can use it to make permanent changes.

For more information about Firefox's Safe Mode (not to be confused with Windows' Safe Mode), see: Safe Mode. Be careful not to "reset" anything permanently if you haven't backed up. To back up Firefox, see Backing up your information.

Any luck?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Soluție aleasă

You could try starting Firefox in Safe Mode. This is a diagnostic mode you can use to test whether Firefox runs normally when your add-ons are temporarily disabled. You also can use it to make permanent changes.

For more information about Firefox's Safe Mode (not to be confused with Windows' Safe Mode), see: Safe Mode. Be careful not to "reset" anything permanently if you haven't backed up. To back up Firefox, see Backing up your information.

Any luck?

blueskye0707
blueskye0707 Deținătorul întrebării
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Oh my goodness thank you soooo much!!!! :)