Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Software update just continues to say "connecting to the update server" without doing anything. Please help.

  • 1 răspuns
  • 85 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de cor-el

more options

My software update is stuck on the pop-up and the message just reads that it is connecting to update server. Have had this problem before with previous Firefox versions so I just downloaded the new one. It gets quite annoying to have to manually keep downloading new versions when the update should work just fine. Please help!

My software update is stuck on the pop-up and the message just reads that it is connecting to update server. Have had this problem before with previous Firefox versions so I just downloaded the new one. It gets quite annoying to have to manually keep downloading new versions when the update should work just fine. Please help!

Toate răspunsurile (1)

more options

If you have problems with updating the your only option is to download the full version of the current release. Make sure that your security software or firewall isn't blocking the updater.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.