Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox window shrinks to about 1/8 size for no apparent reason

  • 5 răspunsuri
  • 7 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Andrew

more options

When this occurs seems to be unpredictable.

Further, sometimes when I open Firefox, it's either a tiny window in the top left corner and I have to maximise it, or it goes from where it's pinned to the taskbar to the top left, but it isn't actually visible (only the movement from the taskbar to the corner is visible).

Thanks for any help you can give.

'''When this occurs seems to be unpredictable. '''Further, sometimes when I open Firefox, it's either a tiny window in the top left corner and I have to maximise it, or it goes from where it's pinned to the taskbar to the top left, but it isn't actually visible (only the movement from the taskbar to the corner is visible). '''Thanks for any help you can give.'''

Modificat în de Andrew

Toate răspunsurile (5)

more options
more options

Thanks for your help, but it didn't work. When I re-opened Firefox, this time the window was only approx 4cm square.

more options

Try to resize that window after starting Firefox and then close Firefox to save that data.
You can also try to create a new desktop shortcut to start Firefox.

more options

Thanks for your help.

I've resized and closed.

The only shortcut I have is on my Programs menu, but I rarely use it - I keep it pinned to my taskbar.

I've just had a situation (for the 1st time, I think) where the browser opened minimised, and wouldn't maximise. When I clicked on the taskbar, I could quickly see it 'maximising' to the top left cormer, but it wasn't visible. I had to unpin & close it, then open it from the Programs menu.

Modificat în de Andrew

more options

For more detailed info, please see https://support.mozilla.com/en-US/questions/853820

Thanks.