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unable to print anything off internet w/file-print/nothing happens/but internet explorer does work/but I use firefox more/please help?

  • 3 răspunsuri
  • 5 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Xircal

julie_hartb7e
julie_hartb7e
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when I find something on internet/e-mail/and I go to push on file/scoll down to print/all that happens is nothing.but when I;m on internet explorer it works ok

when I find something on internet/e-mail/and I go to push on file/scoll down to print/all that happens is nothing.but when I;m on internet explorer it works ok<I use firefox all the time though/is there some kind of setting that I need to set to be able to use my printer on firefox?

Toate răspunsurile (3)

Xircal
Xircal
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If you click Print Preview, can you see the page contents? If so, try printing from within that menu.

julie_hartb7e
julie_hartb7e Deținătorul întrebării
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tried that still doesn;t work/it shows what to print but than when i push print from file/all I get is blank paper comming out its not printing what i want it does on internet explorer but like i said I perfer using firefox/is there a setting on firefox/my printers only 6 months old and has new ink so know it isn;t that

Xircal
Xircal
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Try configuring the printer. You can usually access the printer setup menu by clicking Print on a web page, then click "Properties" when your printer options appear.

Set the page size to A4 in there and maybe choose other settings such as those I've ringed in red in the screenshot. This is my own printer.

Unfortunately, I'm off on vacation from today and my flight departs in about 6 hrs time, so I won't be able to respond again until mid-July. But I'm sure one of the other guys will be able to takeover if your problem persists.