Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I can not presently open firefox from the desktop icon. Since yesterday.

  • 1 răspuns
  • 4 au această problemă
  • 4 vizualizări
  • Ultimul răspuns de dpatron

more options

I have had a Firefox account for some years. It is my principal means of searching the web and opening my email accounts. I attempted to install Chrome. I was not able to do this and since the attempt I can no longer open Mozilla Firefox from the icons on my laptop.

I have had a Firefox account for some years. It is my principal means of searching the web and opening my email accounts. I attempted to install Chrome. I was not able to do this and since the attempt I can no longer open Mozilla Firefox from the icons on my laptop.

Toate răspunsurile (1)

more options

Sometimes this problem is caused from a link that were placed on the desktop.

Are you able to see at least the Icon from Mozilla Firefox from Start>All Program>Mozilla Firefox?

If you see it you can place the Mozilla Icon again from Start>All Program>Mozilla Firefox by hitting right click and hit Send To Desktop -Create' shortcut".

I present to you a similar process of how you will see this.