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Why can't i view Japanese characters in firefox? All I get is boxes with numbers

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I've added Japanese to my preferred languages, and set it to auto-detect Japanese, and still only get boxes with numbers in them. ?? I've been told to set character encoding to unicode-16, but that makes the whole page just symbols and jumbled characters.

I've added Japanese to my preferred languages, and set it to auto-detect Japanese, and still only get boxes with numbers in them. ?? I've been told to set character encoding to unicode-16, but that makes the whole page just symbols and jumbled characters.

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Make sure that you have installed East Asian language support: