Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

hotmail is not accepting attachments when in firefox, however in explorer they will upload regularly, why?

  • 4 răspunsuri
  • 2 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de Hasan

more options

if I am in firefox, in hotmail the icon for attachments is greyed or doesn't clic to open the upload dialog

if I am in firefox, in hotmail the icon for attachments is greyed or doesn't clic to open the upload dialog

Soluție aleasă

Clear Cookies & Cache

https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

You can also try to reload the web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.

Citește acest răspuns în context 👍 0

Toate răspunsurile (4)

more options

Soluție aleasă

Clear Cookies & Cache

https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

You can also try to reload the web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.

more options

Taken from: https://support.mozilla.com/en-US/questions/825942#answer-188725

silkphoenix: Do you have Microsoft Silverlight plugin-in installed? If you do, disable it and see if it works for your Hotmail, it did for mine:

Tools > Add-ons and look for "Silverlight" plug-in.

Taken from: https://support.mozilla.com/en-US/questions/788596#answer-151188

mercedesbenz: I had the same problem with Hotmail after upgrading to FireFox 4 recently. The 'attachment' button wasn't clickable even though the icon appeared on my screen.

It resolved when I disabled Silverlight under the Firefox Add-On > Plugins then I went to www.microsoft.com/getsilverlight/ and downloaded the Silverlight plugin and ran it with Firefox closed. And upon reopening of Firefox, my Hotmail 'attachments' was working again.

Check and tell if its working.

more options

Thanks a lot, it worked!

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply