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Mac user: Downloaded and dragged to App, but can't find the icon in App

  • 3 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

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Followed the online instructions from the Firefox website. It downloaded quickly to my mac. I opened the download and the large icon opened showing the Firefox logo with an arrow pointing to App. I dragged the icon to the App logo and could hear the clunk that usually means the drag and drop worked. I then opened App and could not find Firefox.

Followed the online instructions from the Firefox website. It downloaded quickly to my mac. I opened the download and the large icon opened showing the Firefox logo with an arrow pointing to App. I dragged the icon to the App logo and could hear the clunk that usually means the drag and drop worked. I then opened App and could not find Firefox.

Toate răspunsurile (3)

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Do you see the Firefox application folder in the Finder?

  • /Applications/Firefox.app/
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I found it in Finder and was able to add it to my dock. Thanks much for your help!

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You're welcome