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cannot get on Internet with Firefox but I can wih Internet Explorer

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atbraden
atbraden
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I have tried to open Firefox several times the last few days. It will not open. I am able to open Internet Explorer and it will get me on the Internet with no problems, but stops working after a while. 

 I prefer to use Firefox and need help with this problem.  Thank you.

Anna

I have tried to open Firefox several times the last few days. It will not open. I am able to open Internet Explorer and it will get me on the Internet with no problems, but stops working after a while. I prefer to use Firefox and need help with this problem. Thank you. Anna

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the-edmeister
the-edmeister
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https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox