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When I try to restore my lost bookmarks with the right JSON file, it doesn't work and I get a pop-up message that says "Unable to process the backup file." Why?

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When the new firefox update installed, I lost my bookmarks. I tried to re load an HTML bookmark file, but it failed. Then I found where the bookmark JSON backups were and tried to load the most recent in, which failed. I even tried to copy a JSON bookmark file from my other computer and that didn't work either. Importing the HTML file always worked before What the frack happened to my bookmarks?

When the new firefox update installed, I lost my bookmarks. I tried to re load an HTML bookmark file, but it failed. Then I found where the bookmark JSON backups were and tried to load the most recent in, which failed. I even tried to copy a JSON bookmark file from my other computer and that didn't work either. Importing the HTML file always worked before What the frack happened to my bookmarks?

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