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I can't download Firefox 6.02. Message says I have insufficient priviledges.

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I have a mac. It takes about 3 minutes to download the new Firefox and that goes fine, but when I slide the Firefox icon into the applications folder, I get a message that says it cannot be downloaded due to insufficient privileges.

I have a mac. It takes about 3 minutes to download the new Firefox and that goes fine, but when I slide the Firefox icon into the applications folder, I get a message that says it cannot be downloaded due to insufficient privileges.

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.