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I get a preview screen on my comcast e-mail account but cannot open further

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On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

On my Comcast e-mail account I get a preview screen showing incoming messages with the first few phrases, but I cannot open them further. This is a recent development. I can open them in Explorer or Chrome but not in Firefox.

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so how do I fix it?

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Your Flash plugin is quite older. You need to update it.

Adobe Flash Player 10.3.183.7 (2.94 MB)

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Check and tell if its working.